How We’ve Had Fewer Than Five Change
Orders…Out Of 1,500+ Roofing Projects.
Spoiler Alert: NO Surprise Costs And ZERO Pricing Games
Let’s face it — change orders are one of the biggest pain points when dealing with contractors in the Miami Valley. They show up halfway through a job, catch you off guard, and suddenly your “fixed price” project gets more expensive… fast! And it’s usually because of something “they couldn’t have possibly known.”
But here’s the thing: change orders don’t have to be “part of the process” — and they shouldn’t be!
In fact, at BCS Roofing & Solar, we’ve completed over 1,500 roofing projects. And we’ve issued fewer than FIVE change orders. Total. That means we’ve provided entirely accurate quotes 99.677% of the time.
So, what’s our secret? And why is this even important? Let’s dive in.
Change Orders Don’t “Just Happen…” And Shouldn’t!
Here’s the thing about change orders… they’re a symptom of a bigger issue. The underlying cause(s)? Well, there are several that we see frequently:
- Lazy roof inspection
- Subpar workmanship
- Incomplete scope of work
- Intentionally low initial quotes
If a company doesn’t actively try to avoid change orders… they won’t. It’s that simple. And, quite frankly, they don’t always care to stop them from happening… we do care. After all, they’re not the ones who typically lose out… YOU are.
Well, at BCS Roofing & Solar, we eliminated all “underlying causes” from our processes. Our inspectors, estimators, and roofers are honest and experienced. Our quotes are detailed and include everything. And as your roofing advocate, we’re not afraid to give you the bottom line, 100% final quote right upfront — no pricing games ever.
We’ve Essentially Eliminated Change Orders… Here’s How
Change orders happen — they’re unavoidable, right? Wrong. Changes to roofing quotes should be so rare that they’re essentially non-existent… like one out of a hundred. At the very most.
And while many roofers struggle mightily to stick to the parameters laid out in your written quote… it’s incredibly easy for us. Here’s how we do it:
- We Use A Dedicated Estimator — Most “estimators” double as salesmen — they’re biased. Our estimators have one job and one job ONLY — provide 100% honest, accurate, and detailed quotes.
- Detailed Inspections — We don’t rely on drive-by estimates or rushed measurements. We get on your roof, document everything, and analyze every component from decking to ridge cap.
- Photo-Based Proposals — Our estimates come with actual photos of every issue and every product we’re recommending — so nothing’s vague, and nothing’s hidden. Ever.
- No Fluff Pricing — We don’t lowball our quotes just to win the job and then nickel-and-dime you later. Our pricing reflects the real work needed… nothing more and nothing less.
At the end of the day, we’d rather lose your business than give you a dishonest quote that we know doesn’t include the full scope of work. Our honesty and accuracy ensure that your quote will be 100% accurate and your top-tier warranty remains intact.
We’re Not Perfect — But You’ll Never Pay For Our Mistakes
We’re NOT at all saying we’re perfect… far from it, actually. No matter how great our processes are, there are projects where the scope of work will exceed what’s outlined in your quote. After all, we’re human.
But in most cases, we’ll eat the extra costs — not you.
If your roof decking needs more work than we anticipate, we’ll most likely fix it without charging you extra. If our cost for our premium products exceeds what we anticipate, we’ll eat it. And if we accidentally damage your lawn, we’ll pay to have it fixed.
Bottom line: the price in your quote is the EXACT price you can expect to pay… not a penny extra.
Do you need new roofing, solar, or siding in the Miami Valley? We have you covered. Contact BCS Roofing & Solar today for your free and accurate quote.
